Frequently Asked Questions

Click on a question below to reveal the answer. Click on the question again to hide the answer.

General

I’m a sales executive/manager. Should I attend or should I just send my people?

If you want your organization to truly benefit from Barry’s approach and techniques it’s imperative that you attend the training yourself. Why? Because your ability to greatly increase your salespeople’s success is completely dependent on you yourself having developed stronger and more powerful skills so that you can then ensure that your people are following the sales process.

In fact, if at all possible, even if you come and evaluate the training yourself initially, we recommend that you attend again with your team so you can develop your sales tools as group.

Who should attend Barry Rhein’s Selling Through Curiosity™ Workshop?

Any businessperson who is customer facing and who could benefit from learning the most effective way to ask questions, understand a customer’s true needs, customize their solution in a way that is extremely meaningful to the customer, and to more quickly develop closer relationship with customers will find great value at our Selling Through Curiosity Workshop.

This includes business owners, inside and outside salespeople, pre-sales engineers, professional services staff, sales management executives, sales implementation people, and any person who touch the sales process.

How can non-sales employees benefit from this training?

Even if your job doesn't involve any actual "selling" you'll greatly benefit from the dramatic increase in your communications and questioning skills. If you have any interaction with customers whatsoever and would like to improve your ability to develop relationships, you should attend Barry Rhein’s Selling Through Curiosity Workshop.

I’m brand new to selling. Should I come now or wait until I get more experience?

If you’re new to selling you’ll actually have a great advantage over the more experienced salespeople in attendance. Why? Because as someone who’s new to the sales process, you'll have less to unlearn and will be perfectly positioned to quickly achieve success in your industries without the hurdles, bad habits, setbacks and "learning experiences" that plague so many sales professionals.

My industry is extremely specialized. How can an outsider like you help me?

The fundamental skills of listening, using curiosity and discovering the real needs of your customers are universal and will increase your sales effectiveness no matter what industry you work in. In fact Barry himself has proven the potency of his methods across a wide range of industries and has shown again and again that a deeper understanding of human nature is the key to making the sale.

Plus, during the Selling Through Curiosity™ Workshop you will develop powerful, tangible sales tools that are completely customized for your specific industry.

I have been through every kind of sales training there is, what makes you different?

There are a lot of sales training programs out there that teach different sales methodologies.

What sets our Selling Through Curiosity™ Workshop apart is that it is a practical, skills-based program. Barry has spent his entire career developing a learning methodology that will allow people to master in days what would normally take years to learn—and to have fun doing it. It is the way we teach our program, and the process we take people through that allows them to profoundly and immediately make a difference in their sales results.

Can you teach anyone to be a sales superstar?

Really that depends what your definition of "sales superstar" is. But if you’re looking to learn how to create the amount of income you desire while maintaining balance in your life and having fun with the process—and are willing to do whatever it takes to reach that goal—then the answer is an unmitigated yes.

The definition of insanity is doing the same thing over and over and expecting a different result. As a participant in Barry’s Selling Through Curiosity™ Workshop you’ll be forced out of your comfort zone and will be exposed to new ways of thinking and approaching the sales process to radically increase your results.

What are your credentials?

Barry Rhein has had a long and distinguished career as a sales trainer and consultant. To learn more about Barry, visit the About page.

How much is really customized to my specific industry and specific selling style?

During the workshop you’ll learn how to create fully customized tools for your specific industry. For more information on the tools and processes you’ll walk away with, visit our What You’ll Learn page.

Three days seems like a long time to commit. Do you offer a shorter workshop?

To make a real difference in your life where you can almost instantly learn to double or triple your income it takes a minimum of three days and we don't offer a shorter program. Our students tell us that the profound change they’ve gone through after Barry’s training has been well worth three days of their time and has a lasting and profitable effect through the rest of their professional lives.

What if we want to bring you in house?

Barry does a limited amount of customized programs and keynote speeches per year. Please send your request to support@barryrhein.com.

After I take your workshop, how do I maintain my skills?

At the workshop we’ll give you simple recommendations and exercises to help you keep your new skills sharp.

If you’re so good, why haven’t I heard of you?

Barry made a decision a long time ago that he’d rather spend time with his family than out on the road and living in airports. For years Barry has strictly limited his training and only offered his expertise to a select group of clients here in Silicon Valley who he worked with on an equity basis.

Now that Barry’s kids are older, he’s decided to go after the one goal he’s yet to accomplish—to make a difference to a million sales people around the world. That’s why he’s decided to partner with Salesforce.com and that’s why you’re only hearing about Barry and his training today.

Will you help me fix deals that I am currently working on but haven’t set up very well?

Yes. During the workshop we’ll not only go through examples of how to open up deals properly to maximize the chance of a successful close but will also outline techniques you can use to go back into a deal and get back on the right track no matter what state a relationship is currently in.

Can I come late or can I miss day one? What if I need to miss a few parts of the training?

Barry uses a modular building block approach to learning. What you learn in the morning is built upon in the afternoon. What you learn day one is built upon for day two. And so on and so forth. There are regularly scheduled breaks that you will be notified of upon registration. You need to be there day one. If you have to miss some of the class, make sure to find a Barry Rhein assistant at the workshop; they’ll tell you what times are “best” to miss.

Do you teach any other classes around the "curiosity" theme?

For years, we have offered different variations around our "curiosity" theme. The additional programs we offer are

Managing Through Curiosity™

Leading Through Curiosity™

Coaching Through Curiosity™

Parenting Through Curiosity™

Please see our schedule of workshops and if none are posted in the near future, send us an email and we will send you the schedule.

Registration

How do I register for your workshop?

Simply visit the Registration page and choose from the available dates and locations.

How do I cancel my registration?

To cancel your reservation simply Contact Us by phone or email and specify the date/location of the registration you wish to cancel.

If you cancel your reservation 30 or more days prior to the workshop, you’ll be issued a full refund. Please note that refunds are not given inside of that 30-day window, but that if you choose not to attend you may send a coworker or colleague in your place or attend a different workshop.

How do I change location or date?

To change the date or location of your reservation simply Contact Us by phone or email and specify the date/location of your existing registration as well as the date/location you prefer instead.

I’m attending your workshop on a Salesforce.com manager’s promotion. Can I transfer my spot to one of my employees?

Unfortunately, no. Manager promotional spots are only transferable to other managers within your company. If you’re unable to attend the workshop on the date you specified, simply let us know and we'll try to find a date that works for you.

What are the hours of the workshop?

The specific hours of each workshop are listed on that workshop’s Registration page, but are typically 9AM to 7PM days one and two and 9AM to 6PM on day three. Please note that you’ll have homework assignments on night one and two.

Finances

When do I have to pay for the seminar?: Your full fee is due at the time of registration.
What forms of payment do you accept?: We accept payment through Visa, MasterCard, American Express and Discover.
What’s the last date that I can change my mind and cancel my reservation?: The last day you can cancel and receive a refund is 30 days prior to the first day of the workshop. After that date has passed no refunds will be given, though you may transfer your spot to coworker, colleague or friend or attend a different workshop.

Preparation

Will meals be served during the workshop?: No meals will be provided, but it is recommended that you bring your own snacks and beverages to hold you over during the day. We'll take regular breaks and will have a lunch break. Please see the Registration page for details on the workshop hotel and what food options are available.
May I record the seminar?: Due to the exclusive, copyrighted nature of the material, no recording is permitted at the workshop.
Can You send me materials so I can study?: The best preparation you can make for the workshop is to Take the Sales Challenge several times and to open your mind to the idea of learning new, powerful and practical skills.
What do I need to bring?: It is strongly recommended, although not required, that you to bring a laptop computer in order to do your presentation homework on night two as well as a pen or pencil for note taking. All other materials will be provided.
What do I wear?: The dress is business casual.
What should I expect at the workshop?: An intense, hands-on experience guaranteed to shake you out of your comfort zone and a potent opportunity to look at different ways to successfully play the game of selling. Homework will be assigned each night and you will be asked to actively participate in the workshop, so come ready to roll up your sleeves and get to work.

Accommodations